You can easily view and download your sales receipt directly from your BK Mart account dashboard. Once your order is confirmed, the receipt will be available under the “Order History” or “My Orders” section.
For any discrepancies or assistance, our customer support team is always ready to help, ensuring that you have complete access to your purchase records.

To return an item purchased from BK Mart, simply follow our Refund & Return Policy instructions. Ensure that the product is unused, in its original packaging, and returned within the specified return period.
Once we receive and inspect your item, our team will process your refund or replacement promptly. For assistance, contact our customer support at support@bkmart.com.pk, and we will guide you through the return process smoothly.

Yes, BK Mart regularly restocks popular items that are temporarily out of stock. Availability depends on supplier supply and demand trends.
We recommend subscribing to the “Back in Stock” notifications on our website to receive real-time updates via email or SMS, ensuring you never miss your desired products.

BK Mart currently ships to all major cities across Pakistan. Delivery to remote or rural areas may take slightly longer.
During checkout, you can enter your preferred shipping address, and our system will automatically calculate the estimated delivery time and applicable shipping charges for your location.